I know you can't talk to people any old type of way - but dammit if I don't want to sometimes. See, this is why I need to be the owner of something - then I'd be running ish and nobody could complain. I mean, it probably has something to do with the way I woke up this morning (by having the covers yanked off me) and the fact that I'm not a morning person as it is, and I'm sleepy - what was I getting at.....oh yeah, talking to people.
So this man (my customer at work) left a message on the phone about some issue he has and he needs me to explain some things. I want to call him up with all the attitude in the world and just say "Now - what's the problem?" but I know that's not how I'm supposed to handle it. I'm glad he left a message and didn't call me at 6:45 like he does on other mornings (grrrrrr). But I still may have to wait until at least 10:00 am to return the phone call - cuz I don't know how much I can mask my irritation at his request. And yes, this is my job - but I swear I hate having to explain what seems like simple math to people every two seconds.
I actually tried that smiling when you answer the phone thing, and it does work - but I just don't even feel like it right now. Maybe I need some food. Let me get a snack and then I'll call him back. Let's hope I don't get fired.
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Just my thoughts
4 comments:
Ohhh hahhah. I feel that everyday at work wit dem people, i guess I shouldnt be so mean. Oh well, some people deserve it. Be mean and you get mean!
whats this smiling when you answer business?
i had to bite the inside of my cheek to keep from telling my supervisor she was an idiot. you know how i can get.
*snicker*
I'm telling you that's why I started saying "WTF sir" People don't know whether to be offended or say thank you ;)
LMAO! "WTF sir" - knowing my luck he would know what that means :(
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